Search
Yearbook Administration
-
How do I enable Google Drive?
Google Drive can be enabled for any (or all) of your school sites, allowing users to retrieve images from their Google Drive accounts dire...
-
How do I add a new school to the system?
To add a new school affiliate site, first log into Admin, then click Add Affiliate at the top right of the page. Follow the instructions a...
-
I’m all out of licenses! How do I buy more?
To order more licenses, please contact your Pixami sales representative, or email sales@pixami.com with your request.
-
My school will not finish their book this year. How can I get the license refunded so I can use it for another school?
If it has been less than 90 days since the license was allocated, you can delete the site and the license will automatically be credited b...
-
How do I reset (renew) a school affiliate site for a new season?
When a school returns for a new season the site must be renewed before they can begin their new book. The renewal process deletes the old ...
-
How do I add and configure an Administrator (Admin) user?
You can add additional Administrator users and provide them Admin access to an individual site, a group of sites, or all sites in your acc...
-
Why aren’t my customers receiving e-mails from the system, such as when they report a lost password?
When a user clicks on Forgot Password the email is sent the to the Customer Service email configured in Admin. You can change this e-mail ...