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Troubleshooting
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Does the software support HEIC files from an Apple Device?
WHAT IS THE HEIC FILE FORMAT? HEIC is a proprietary file format used by Apple for photos taken with later model Apple iPhones, and is curr...
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Why am I having experiencing problems connecting or slow performance?
Pixami Yearbook Pro requires a reliable high-speed Internet connection to work properly. If you’re having problems with the software runni...
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How do I clear my browser cache?
Google Chrome Step 1: Open the settings — Launch Google Chrome, click the Chrome menu icon represented by three horizontal bars in the upp...